Guides

For organisers

Set up your organisation and get to your first published event.

Choose your business structure and connect Stripe so you can sell paid tickets.

Create an event, add ticket types, and publish when you're ready.

Sell one ticket that admits more than one person, and collect attendee names.

Get the word out with a permanent link, an embeddable button and a printable poster.

Scan tickets from any phone browser, with or without a login.

Refund individual tickets, or cancel an event and refund everyone at once.

Let people join a waitlist for a sold-out ticket type, and offer places as they free up.

Invite committee members and volunteers with the right level of access.

Send a message to everyone who's booked, or just one ticket type.

Ask buyers exactly what you need to know, per order or per attendee.

A code that takes money off each ticket, with a use limit and an optional window.

Resend tickets, fix a mistyped email, edit attendee names, or issue free tickets.

Sell merchandise and take donations alongside tickets, with Gift Aid for registered charities.

Tickets, add-ons and donations broken down by type and source, and a Payments figure that reconciles to your Stripe balance.

How checkout works, from picking a ticket type to getting your tickets by email.

Get back into your order, and hand a ticket to someone else.

What you get back, and when, if your plans — or the organiser's — change.