1. Write a message
From an event, owners and managers can write a message to its ticket holders — optionally
filtered down to a single ticket type, for example just VIP guests.
2. Preview before sending
Choose Preview to see exactly what recipients will see before you commit to sending
anything.
3. Send
Confirm and send queues one email per order, so a buyer with several tickets to the
same event gets a single message, not one per ticket. Sending honours anyone who's
unsubscribed or bounced previously, and is rate-limited so it can't be used to spam an
event's attendees.
4. Automatic "event updated" emails
If a published event's date, time, venue or online link changes, TicketKind automatically
emails everyone with a confirmed order, showing exactly what changed. A notify ticket
holders checkbox — on by default for these fields — lets you suppress the email for a
purely cosmetic edit.
5. Audit trail
Every message actually sent is logged: who sent it, when, and how many people it reached.
Suppressing the "event updated" email with the notify checkbox is not itself logged.